Get To Know The Vision Behind The Brand
At RTS, we specialize in one thing and one thing only — residential torsion springs. And we do it with a level of focus, reliability, and industry knowledge that sets us apart.
Founded with a deep understanding of the real-world needs of garage door technicians, installers, and contractors, RTS was built to simplify your sourcing process. We don’t try to do everything — we do springs, and we do them right.
Our coated torsion springs are engineered for strength, consistency, and longevity. Whether you're handling a routine replacement or a high-volume contract, our products are designed to hold up — both in performance and availability. No fluff, no gimmicks — just dependable springs that ship fast and perform under pressure.
We believe in clear specs, honest pricing, and practical solutions. RTS is more than a supplier — we're your partner on the job. From bulk pricing to consistent sizing and mix-match flexibility, our system is made to make your life easier.
So whether you're managing a warehouse or running solo in the field, RTS delivers the quality you need, when you need it — every time
GENERAL RTS FREQUENTLY ASKED QUESTIONS
Product & Technical
Are Your Springs American made?
Yes – All RTS torsion springs are precision-manufactured entirely in the United States, adhering to stringent quality and industry standards.
What size spring should I order for my garage door?
You’ll need to measure the wire size, spring length, inside diameter, and determine the wind direction. If you're unsure, we offer a Spring Sizing Guide or support via email.
What is the difference between left-wound and right-wound springs?
Left-wound springs are typically used on the right side of the door, and right-wound springs on the left—when viewed from inside the garage. RTS springs are color-coded to make this easy: red = right, black = left.
Are RTS springs rated for long-term use
Yes—all RTS springs are rated for a minimum of 16,000 cycles, exceeding industry standards.
Do your springs come with cones installed?
Yes. All RTS springs come pre-assembled with winding and stationary cones to simplify installation.
Can I mix RTS springs with other brands?
Technically yes, but for balanced performance and safety, we recommend replacing both springs with matched RTS springs.
Installation & Usage
Can I install torsion springs myself?
We always recommend professional installation due to the risks involved. If you’re experienced, proceed carefully and always follow safety guidelines.
How do I know if my spring is broken?
Common signs:
- Door won’t open
- Loud snap noise
- Visible gap in spring
- Door feels heavy or unbalanced
Do I need to replace both springs at once?
Yes, ideally. If one spring has failed, the other is likely worn out. Replacing both ensures even tension and longer door life.
Do I need special tools to install RTS springs?
Yes—winding bars, vice grips, and a socket wrench are essential. Never use screwdrivers or makeshift tools to wind springs.
Shipping & Orders
Do you ship nationwide?
Yes. RTS ships across the U.S. with fast and secure delivery options.
How long will my order take to arrive?
Most orders ship within 2-3 business days. Transit times vary by location, usually 3–5 business days.
Can I track my shipment?
Absolutely. You’ll receive atracking link via emailonce your order ships.
What if I order the wrong spring?
No worries. We offer easy exchanges and support to help get you the right size—just contact us within 7 days of delivery.
Warranties & Returns
Do your springs come with a warranty?
Yes—all RTS springs come with a 5-year warranty against manufacturing defects under normal use.
Can I return unused springs?
Yes. We accept returns on unused, uninstalled springs within 30 days of purchase. Please see our Return Policy for more details
Brand & Trust
Why choose RTS over generic springs?
RTS springs are built with certified high-carbon steel, tested to exceed standards, and backed by dedicated customer support and warranties. We don’t just sell springs—we specialize in them.
Do you offer contractor or bulk pricing?
Yes—we support professionals and property managers. Contact us for volume discounts or recurring supply arrangements.