MEET US

  • Expert Craftsmanship

    Every RTS product is designed with precision and built to last. We use only premium materials and test rigorously to ensure quality you can rely on.

  • Reliable Delivery

    Fast, trackable shipping and dependable fulfillment mean your order gets to you on time, every time—no guesswork, no delays.

  • Real Customer Support

    Got a question? Our support team is real, responsive, and ready to help. We believe in service that feels human—because it is.

  • Trusted by Thousands

    We’ve earned the trust of a growing community of happy customers who return to RTS for value, quality, and peace of mind.

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Got Questions or Need Guidance? Reach out to Us and a member of our expert team will get back to you as soon as possible.

Frequently Asked Questions (FAQ)

What makes RTS torsion springs stand out?

RTS springs are engineered for performance. We use high-carbon ASTM 229 Class II oil-tempered wire, precision-tested for durability and longevity—so your garage door works safer, smoother, and longer.

How do I know which torsion spring to order?

Each spring is color-coded and stenciled for easy identification. Not sure? Just contact us with your current spring specs (like wire size, inside diameter, and length), and we’ll help you find the exact match.

How quickly will my order ship?

Orders are typically processed within 3-5 business days. We offer fast, trackable shipping across the U.S. so you can get your replacement spring installed without delay.

Do your springs come with a warranty?

Yes—every RTS spring is backed by a5-year warrantycovering any manufacturing defects under normal residential use. We stand behind our quality because you rely on it daily.